Delivery Information
Delivery Options
Laptop Expert offers several delivery options to ensure your products reach you safely and on time:
Standard Delivery
- Delivery Time: 2-3 business days
- Coverage: All major cities in Sri Lanka
- Cost: Rs. 350
- Free Shipping: Orders above Rs. 25,000
Express Delivery
- Delivery Time: Next business day
- Coverage: Colombo, Gampaha, and Kalutara districts
- Cost: Rs. 650
- Free Express Shipping: Orders above Rs. 50,000
Store Pickup
- Pickup Time: Same day (for orders placed before 2 PM)
- Location: Laptop Expert store, Ragama
- Cost: Free
- Operating Hours: Monday to Saturday, 9 AM to 7 PM
Shipping Policies
Order Processing
All orders are processed within 24 hours of receipt. You will receive an order confirmation email once your order has been placed, and a shipping confirmation email with tracking information once your order has been dispatched.
Delivery Areas
We currently deliver to all districts in Sri Lanka. However, remote areas may require additional delivery time and cost. Our customer service team will contact you if your delivery address falls under such areas.
Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email. You can track your order status by:
- Visiting our website and entering your tracking number in the "Track Order" section
- Logging into your account and viewing your order history
- Contacting our customer service team with your order number
Delivery Issues
If you experience any issues with your delivery, please contact our customer service team immediately at support@laptopexpert.lk or call 94764442221.
Important Information
- All deliveries require a signature upon receipt
- Please inspect all products at the time of delivery before signing
- If the package appears damaged, please note this on the delivery receipt
- We are not responsible for delays due to customs, weather conditions, or other factors beyond our control
- Delivery times are estimates and not guaranteed
Contact Information
For any questions regarding delivery or shipping, please contact our support team:
Email: support@laptopexpert.lk
Phone: 94764442221
Hours: Monday to Saturday, 9 AM to 7 PM